For projects, payment is due in full before final assets are delivered. Retainers are billed monthly. This ensures both of us are protected and keeps projects running smoothly.

That’s exactly what the Brand Clarity Session is for. In two hours, I’ll audit your business, uncover what’s working (and what’s not), and map out the right next steps.

Every engagement is custom. Past work has included customer journey flows, Shopify + app builds, accessibility audits, menu redesigns, photo shoot direction, analyzing pain points in Google reviews, and yes—even negotiating parking lot contracts.

Yes. I will fly out for events, store walk-throughs, or in-person audits. Travel expenses are billed separately, but clients love having me mystery-shop their experience on-site.

Yes. I’m a certified UX designer and fractional CMO who has supported 50+ brands. That means I can design, build, write, and also lead strategy—whether that’s websites, CRMs, email campaigns, or in-person customer experience.

Agencies hand off deliverables. I embed as a fractional CMO—solving root problems, setting strategy, and building assets that actually grow revenue.

Yes. I’ve supported 50+ brands, from one-person startups to established franchises. Every scope is tailored to the client.